Well good evening.
I don’t know if you recall but when I was arranging the purchase of my brand spanking 57 plate Suzuki GSR 600 from my Suzuki Garage I was a bit on edge. This was the last chance for me to get a motorcycle that I liked and could use for the following 3 years, until I had paid off my 3 bike debts.
I had spoken with honesty with the man there about my disappointment with being treated like a fool and not really feeling like I was a valued customer. “Don’t worry, we will look after you here.”
My bike is still sitting outside. It has remained in that very position now for 4 days. In brief, this is what happened.
Sunday: I washed my bike and polished it to a high shine, catching every detail with timeless beauty. But then it didn’t start, so was pretty much motionless as well…(unless you count me pushing it up the steep drive because I had tried to jump start it…) A call to the garage was needed and was met with a pretty disappointing result. There was a slight edge of story telling going on, and the gist of the story was that they couldn’t come and pick my bike up because the van collection wasn’t covered under warranty. This was an issue really, because without the garage’s van, I couldn’t get my bike to the garage to get fixed…Not to worry though, because if I call back tomorrow and ask for Alan, he will be able to arrange for the van to come and pick my bike up under warranty…o.k…
Monday: I call at 9:30am and ask for Alan. “Alan has just stepped out for a second. He’ll call you back” 2:30pm, no call. So I get on the phone and ask for Alan. He hums and haws and says that he will get back to me about collection. Which he did. At 4:59pm. I missed the call as I was speaking to my boss, so he left a message. It was kind of hard to understand him but basically he said to give him a call back and he would arrange for the bike to get picked up. But the bike shop was now closed.
Tuesday: Ring Ring, “Hello, can I speak to Alan please.” “Alan is off today.” My bike needs to get picked up today because it’s not starting and I need it fixed because I USE IT EVERY DAY FOR MY JOURNEY TO WORK 38 MILES AWAY. “Well you’ll need to call the driver then. I’ll put you on hold.” Then I started thinking, why the hell should I call the fecking van driver? “Hello, yeah the van driver will call you today to arrange it.”
Wednesday: Well after yet another call-less day, I called back yet again. I asked for Alan. Not in. This is ridiculous. So I finally got the guy to get the van driver to call me and he said “Hello, I understand you need your bike picked up. Well I am going to Edinburgh Saturday, I can pick it up then or before if you like because you are just down the road…” TOMORROW PLEASE, BECAUSE I HAVE BEEN ASKING YOU FOR THE PAST FACKING 3 DAYS. “Yes, can you pick it up Thursday?” “No problem”
No problem. Yeah…ok.
So hopefully I will return tomorrow night and my GSR will not be sitting there. If it is, my head will explode.
I am so disappointed with the reaction from my garage. I bought this bike in January, brand new. And so far it has been fine. But now this is the second time that it has broke and I am getting slightly fed up. The bike is great, but if I have to go through this hassle every time something happens, I just wont be bothered with it. This bike is under warranty for 2 years and rest assured that other things will happen to it. So much for the “Don’t worry, we’ll look after you.”
I spoke to Blair about it and he reminded me of a chat that we had when he was after a GSR. B raised the question of buying from down south cheaper and we were told that “If you buy from down south and you get a problem, I wont be as quick to help you out than if you bought from me. If you call me up and you have a problem, I will not hesitate to get the van out to you as soon as humanly possible.”
Well it seems like the humans react very slowly to problems. That’s 4 days.
Anyway!
Life is very complicated at the minute. I am trying not only to deal with difficult bike garages, but me and Em have just purchased our first house. It’s something that all humans go through, but boy oh boy is it draining on the system.
I have never been so nervous, exhausted, elated, disappointed, taxed, confused or stressed in my life. But today we got news that we had got the house that went to a closing date. I am so excited I can hardly sit still.
Work is very busy at the minute as well, and I am getting the bus to work. That means 6:30am wake up to get the bus at 7:30am to arrive at work at 8:00am, only to start work an hour before anyone else arrives. Then it’s a bus journey home at the end. I miss my bike.
So tomorrow we get the survey back and I am shitting myself that it’s below our offer. The house market in Scotland is in such a dilema, it’s a minefield. Fingers crossed.
On a different note, Scottishbiker has updated his site. In a nutshell SB is a man not dissimilar to myself in which he runs a blog about motorcycles, however he is clued up to the nines about the world motorcycle community and offers updates on new bikes, gear, events and news. A very informative website and one which is a one stop information overload. Check it out because it’s great. And he’s Scottish, which makes him one of the coolest folk on the planet.

Click image to head over to his website.
So there you go. Sorry I haven’t been updating for a few days.
I need to sleep because I haven’t for the past 4 days.
Thanks for stopping by folks!
Gordon
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