Suzuki GSR600 – Well Well…

My GSR and I have a chequered past. Our relationship started out so well and quickly turned in to a nasty affair.

I have to date done 22,800.5 miles on my GSR, that’s since January 26th 2008. 19 months of GSR experience has left a sour taste in my mouth and I am done. Last week for the 3rd time my throttle began sticking. In an attempt to see if it was just a fleeting hiccup in time, I gave it a few days. By the 4th day the throttle was so awful that I would twist it and it would just stick open, a definite annoyance especially at traffic lights, when I would sit stationary, idling at 8,000rpm. Thank goodness I don’t have after-markets, or it would be atrocious. For now however, I’ll stick to ridiculous.

I took it to the garage this morning after speaking to them yesterday. I got in to the garage around 9:15am and handed the bike over. I knew it would be something to do with the throttle linkage or shaft, as that was the problem before. I got my £6 a day SV650 and off I went, fully prepared to ride back only hours later when they had fixed the issue. Sure enough, 12pm came and I got the call.

Upon arrival my bike was sitting outside the garage waiting. I headed inside and spoke to the bloke there, who spent a few moments muttering to himself and staring at the computer. “He’s going to charge me for this” I thought, and when he started speaking I actually thought he was.

In a nutshell he basically said that Suzuki are getting a lot firmer with regards to warranty jobs and my problem here, the throttle linkage being totally corroded, would start to become un-warranty-able… He said that it’s a “maintenance” thing and I need to look after my bike. I said that I wash it every 1-2 weeks, but then mentioned that it sat outside every night as I don’t have a garage. Would that contribute to this corrosion?

“Oh aye” he said, going on to mention that the condensation from both the rain and the hot engine will sit on the throttle assembly and turn to rust. This will then start corroding away. I told him I spoke to the warranty boy there and he mentioned it was a sealed unit. He agreed but then said that the moisture can get up through the bottom of the engine and basically that I need to clean my bike even more regularly including taking the tank off and cleaning the throttle assembly.

I got charged £6 for the SV, even though I had only had it for 3 hours.

We had a chat outside when he was checking the loan bike over and he openly admitted that Suzuki has made their life a lot tougher about the warranty jobs. They now have to submit pictures of the problem, Suzuki then decide aye or no to a warranty issue. He also mentioned that he thinks the reason why is because down south somewhere a garage was claiming warranty jobs, fixing the broken parts on the bike and keeping the new parts from Suzuki, then selling them thus doubling his money.

Fair enough. But.

If Suzuki are going to start saying no to issues like seized throttle bodies, then what the f*ck is the point in having a warranty? I have therfore come up with the following conclusion:

Suzuki manufacture motorcycles that are sold in the UK. These motorcycles are perfect for anyone and everyone wanting to get on 2 wheels at respectable prices. However, if you do want to buy a Suzuki, you must never ride it, and more than that, you need a warm dry garage to keep it in at all times. You must also clean it after every ride, regardless of if it’s wet or dry and forget right this second riding it in winter. PFFF

Also, where in the manual does it mention cleaning the throttle linkage below the airbox?

The side of my bike looks like a mess, but that dark splatter and massive patch on the casing is actually oil. It seems either that I now have another leaking engine part or the garage today went a bit overkill with the lube for the throttle bodies, because it’s everywhere. I’ll have to double check this as I only just noticed it after being out at the bike to take photos.

Well about 10 minutes ago I got a call on my mobile. It showed “Private Number” which usually is my Mum, because her phone is a dork. Anyway, I answered “HEeeeeeeelllooooooooooo?” and an Englishman replied, “……hi.”

Oops.

It was a guy from Suzuki GB, giving me a courtesy call about my email I had sent on Thursday. In this email, done entirely though the Suzuki website, I had written down every single problem I had with my GSR since buying it new, and just hung it out there for Suzuki to either respond to it, or forget about it. I was really expecting the 2nd one, but much to my flabbergastery, the bloke from Suzuki GB called me to say that he had received the email, had gotten in touch with my garage and had started the path to making me happy. He said that the amount of issues I have had was a bit strange and he was going to try and set it straight. Then he said cheerio.

Amazing. A quick phone call just to say hello and yes, we are going to do something. I am really delighted about this effort to let me know my issues are being listened to, but I am a bit apprehensive as to what will actually happen. I will obviously keep you in the loop.
Anyway,
Update on the bike over, next: The Bridgestone BT021 Sports Touring rubber, good? Hell yeah.

G